Refund Policy

 

Effective Date: [Insert Date]

This Refund Policy applies to purchases made through the website of House of Narcissuss.

 

Artwork Sales

 

Because artwork is often unique or limited edition, all sales of original artwork are generally final.

However, refunds or exchanges may be considered if:

• the artwork arrives damaged

• the wrong item was shipped

Requests must be submitted within 7 days of delivery.

 

Prints and Merchandise

 

Returns may be accepted for unused items in original condition within 14 days of delivery.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

 

Digital Products

 

Digital downloads, digital artwork, or virtual program access are non-refundable once delivered.

 

Event Tickets and Workshops

 

Tickets for events, workshops, or programs hosted by House of Narcissuss may be refundable only if:

• the event is cancelled by the organization

• the event is significantly changed

Refund eligibility may vary depending on the program.​

 

Returns & Exchanges

 

House of Narcissuss accepts returns for eligible items under the following conditions:

• item must be unused

• item must be in original packaging

• return request must be made within 14 days of delivery

Approved refunds will be processed through the original payment method within 5–30 business days.

 

Non-Returnable Items

 

The following items are not eligible for return:

• original artwork

• commissioned artwork

• digital downloads

• event registrations